Shipping Costs & Delivery Time
Our Promise
By shopping with us, you also help us support BMX events, projects, and talents.
Shipping & Business Days
Our shipping business days are: Monday to Friday.
DHL picks up our packed parcels daily between 1:30 PM and 3:30 PM from our shop in Stuttgart.
If all products in your order have the status "In stock (ready to ship)", we can usually hand your order to DHL the same day - as long as it's placed before 12 PM and payment has been received (depending on workload).
If a product has the status "ready to ship in 2-5 business days", we need to order it from our supplier first. Your parcel goes out as soon as everything has arrived - you'll be notified by email.
Products with assembly work (e.g., wheel building) require additional time as indicated.
Shop Pickup
You can also pick up your order for free at our shop in Stuttgart. Simply select "Pickup" as your shipping method. Our shop is open: Tuesday - Friday 1 - 6 PM and Saturday 11 AM - 4 PM.
Shipping Costs
Shipping costs depend on destination country, weight, and order value. From a certain order value, you automatically receive discounted shipping.
The stated delivery times apply from handover to DHL.
Zone 1 - Germany
Delivery time: 1-3 business days
| Order value | up to 3 kg | up to 10 kg | up to 20 kg | up to 30 kg |
|---|---|---|---|---|
| under 99 EUR | 5.95 EUR | 7.95 EUR | 9.95 EUR | 11.95 EUR |
| from 99 EUR | 3.95 EUR | 5.95 EUR | 7.95 EUR | 9.95 EUR |
Zone 2 - EU
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Delivery time: 3-10 business days
| Order value | up to 3 kg | up to 10 kg | up to 20 kg | up to 30 kg |
|---|---|---|---|---|
| under 199 EUR | 15.95 EUR | 25.95 EUR | 35.95 EUR | 45.95 EUR |
| from 199 EUR | 12.95 EUR | 22.95 EUR | 32.95 EUR | 42.95 EUR |
Zone 3 - Europe (non-EU)
Albania, Belarus, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Guernsey, Iceland, Isle of Man, Jersey, Kosovo, Liechtenstein, Moldova, Montenegro, North Macedonia, Norway, Serbia, Switzerland, Turkey, Ukraine, United Kingdom.
Delivery time: 4-15 business days
| Order value | up to 3 kg | up to 10 kg | up to 20 kg | up to 30 kg |
|---|---|---|---|---|
| under 399 EUR | 19.95 EUR | 29.95 EUR | 39.95 EUR | 49.95 EUR |
| from 399 EUR | 14.95 EUR | 24.95 EUR | 34.95 EUR | 44.95 EUR |
Zone 4 - Neighboring Regions
Algeria, Egypt, Israel, Jordan, Lebanon, Morocco, Palestine, Russia, Tunisia.
Delivery time: 7-17 business days
| Order value | up to 3 kg | up to 10 kg | up to 20 kg | up to 30 kg |
|---|---|---|---|---|
| under 699 EUR | 35.95 EUR | 55.95 EUR | 75.95 EUR | 95.95 EUR |
| from 699 EUR | 25.95 EUR | 45.95 EUR | 65.95 EUR | 85.95 EUR |
Zone 5 - Worldwide
Angola, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Barbados, Belize, Bolivia, Brazil, Brunei, Cambodia, Cameroon, Canada, Chile, China, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Ethiopia, Fiji, Georgia, Ghana, Greenland, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Jamaica, Japan, Kazakhstan, Kenya, Kyrgyzstan, Kuwait, Laos, Madagascar, Malaysia, Mexico, Mongolia, Mozambique, Myanmar, Namibia, Nepal, New Zealand, Nicaragua, Nigeria, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Qatar, Rwanda, Saudi Arabia, Senegal, Singapore, South Africa, South Korea, Sri Lanka, Suriname, Tajikistan, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkmenistan, USA, Uganda, Uruguay, Uzbekistan, Venezuela, Vietnam, Zambia, Zimbabwe.
Delivery time: 10-30 business days
| Order value | up to 3 kg | up to 10 kg | up to 20 kg | up to 30 kg |
|---|---|---|---|---|
| under 999 EUR | 59.95 EUR | 99.95 EUR | 139.95 EUR | 179.95 EUR |
| from 999 EUR | 49.95 EUR | 89.95 EUR | 129.95 EUR | 169.95 EUR |
Bulky Goods Surcharge
BMX bikes 22" and larger, BMX Cruisers, and MTBs often exceed 120 × 60 × 60 cm and are classified as bulky goods. In zones 1-3, a surcharge of +15 EUR applies. Shipping of bulky goods is unfortunately not possible in zones 4 and 5.
Shipping to the following countries not available
If you cannot select your country from the dropdown at checkout, shipping to your country is unfortunately not available. Additionally, we are currently unable to ship to: Afghanistan, Cuba, Iraq, Iran, Libya, Syria.
Deliveries Outside the EU
Package Not Arrived?
Please first check the delivery time for your zone listed above. As long as this time has not been exceeded, we ask for your patience - unfortunately, we cannot yet start an investigation with DHL.
Once the delivery time has been exceeded, we can initiate a parcel investigation with DHL. In most cases, the package is then located. Should it be considered lost, we will inform you and find a solution together.
If you have questions about shipping, you can always reach us via our contact form.
Thank you for your order - we do our best to hand it over to DHL as quickly as possible.
Thank you!
Your kunstform BMX Shop Team